Frequently Asked Quesions

General Questions for entering Rwanda

01: Which month is the best season to travel in Rwanda?
It depends on what activities you plan on carrying out whilst in Rwanda. The long dry season, from June to September is the best time for tracking gorillas in the Volcanoes Park and hiking in Nyungwe Forest, as the ground is dry.  Whereas the wet season, February-June (and a shorter season September-December) is best for tracking chimps in Nyungwe and the scenery is greener in addition the sky is less hazy. 
The average temperature in Rwanda is 21-27°C,the hottest months being August and September.

02: Please advice on what to wear in Rwanda.
Rwanda has no strict dress code on what to wear. In business areas, people tend to dress smartly. Cotton clothing is the most comfortable during the day, as it gets quite hot, but the nights tend to be chilly, so a heavy sweater and boots are essential. For gorilla tracking, warm clothing is required as well as walking/hiking boots, a hat and lightweight parka or raincoat.

03: How about internet facilities in Rwanda?
Hotels have internet services that can be used. In Kigali, there are a number of fast, reliable internet facilities. Outside of Kigali, however, servers can be slow but overall Rwanda has good internet access.

04: How many watts is the voltage and what type of socket can be used in Rwanda?
230/240 volts at 50Hz. Type of socket is the 2-pin socket.

05: Is there anything which can’t be carried in and out?
Tourists cannot bring into the country any illegal substances or firearms.
Also, in a move to make Rwanda more eco-friendly, at the airport, tourists may be asked to exchange any plastic bags for cotton fiber bags.


 Information on National Parks

01: Do tourists need to make a reservation for Mountain Gorilla tracking before going to Rwanda? If so, how can they go about doing so?
During the months June to September, as well as Christmas and New Year’s, demand for permits is high, therefore it is advisable to book as far ahead as possible. The booking can be made directly through the on-line withIREMBO or you find operator/travel agency.  There is no guarantee a permit will be available and it is strongly advised that one books well in advance to avoid disappointment. 

02: Can tourist walk around the National Parks by themselves alone?
No, for their safety and to ensure the preservation of the National Parks, all tourists must be accompanied by a guide, who provides useful information on the wildlife and fauna.

03: Can tourists travel safely around Volcanoes N. P. and Nyungwe N. P.?
Yes they can. No incident involving tourists has ever been reported in both national parks from 1994 until now. The border is patrolled by the army 24 hours. The guide and ranger accompany the trekking in national parks. The tourist can experience a trekking in safe environment.


Information on Security and Health

01: Is the tap water drinkable?
No. Bottled or boiled water is safest.

02: Can tourists expect good treatment if we get sick or have an accident?
Yes, there are over 680 private clinics, 49 district hospitals and over 499 health centers and dispensaries in the country. Outside of Kigali, medical facilities are more basic.
Anti-malaria tablets and mosquito repellent are essential.

03: Are Tourists required a Yellow Fever vaccination certificate?

No, a Yellow Fever vaccination certificate is not required for tourists (Residents/Non-Residents) coming from Yellow Fever non-endemic counties and without an active transmission outbreak of Yellow Fever.

However, a valid Yellow Fever vaccination certificate is mandatory for tourists coming from Yellow Fever endemic countries 1 and countries 2 with active Yellow fever transmission outbreaks.

To check the Yellow Fever endemic countries 1 and 2, please click here.

04: Can tourists walk around in Kigali safely?
Yes, they can. Rwanda is perhaps the most crime-free African country and Kigali is a very safe city. Although tourists should beware of pickpockets in busy markets and bus stations. In public places, tourists should keep a close eye on their possessions and avoid having valuable or large amounts of money loose in pockets or bags

05: Can tourists stay at hotel or guesthouse safely?
Yes, hotels and guesthouses are safe, particularly in Kigali, although, it is a good idea to lock up your valuables. Some mid – range and upward hotels will have a safe for you to lock up anything valuable. 

06: Is there a Japan Embassy in Rwanda?
Yes, the Japan Embassy in Rwanda is located in the capital city of Kigali which offers a full range of services, including consular services.


Address: 35, KG7 Avenue, Kacyiru, Kigali, Rwanda
Postal Address: P.O. Box 3072, Kigali, Rwanda

Tel: +250 (252) 500 884
Fax: +250 (252) 500 885

Please click here for more information.